The new era of intelligent automation is no longer a future promise, but a tool available today for any company that wants to operate more efficiently. Along this path, Laraigo has positioned itself as a strategic option for businesses looking to adopt intelligent agents ready for immediate activation. Its offering combines speed, simplicity, and world-class technology to transform key processes without the need for complex development.
What is an AI agent library?
Organizations can now access a comprehensive library of pre-engineered AI agents, trained for real-world tasks such as customer service, sales, collections, support, and internal process management. These robots operate autonomously, 24/7, handling interactions, resolving requests, and executing actions with consistent accuracy. The promise is to reduce the operational burden on human teams and boost productivity levels from day one.
In addition to ready-to-use AI agents, Laraigo allows companies to customize and expand them to meet the specific needs of each operation. Businesses can supplement the library with custom-designed agents, train them using their own data, and connect them to cover broader processes. Thus, whether using pre-configured or customized models, AI agents adapt to the pace of business and grow alongside it. For executive teams, this translates into greater operational efficiency, better-informed decisions, and a stronger customer experience across all channels.
IBM: Our strategic partner
It is important to highlight that the entire ecosystem is backed by the security and reliability standards of IBM, This is a key advantage for companies that handle sensitive information or operate in regulated sectors. By integrating any artificial intelligence model the client prefers, the platform offers flexibility without compromising protection, auditing, or stability.
Finally, Laraigo organizes its capabilities into three types of agents: Virtual Agents, capable of interacting with users on any digital channel; AI Copilots, which assist human agents in real time; and the Cognitive IVR, an intelligent phone system that understands natural language and executes actions without relying on rigid menus. Together, these solutions allow companies to operate faster, scale without increasing costs, and offer more human, faster, and more efficient customer service. The message is clear: activating intelligent agents today is not a luxury, it's a competitive advantage.