Our Features
Discover the full potential of Laraigo...
We present the functionalities of the platform that will revolutionize your business.
Create product catalogs
Integrate the uploaded catalogs into your Meta Business Manager so that you have them connected to your communication channels.
Power WhatsApp for sales
Also integrate your shopping cart, payment gateway and virtual assistants that will be available 24/7 to serve your customers.
Integrate a payment gateway
Integra your automated conversational flows or that of human agents, at best payment gateways From the market.
Send offers and promotions
All through your communication channels. And notify your customers about these offers and promotions in a personalized way.
Send reminders
Schedule reminders to be sent and manage your Google Calendar to show your availability in real time.
Geolocation Features
Share a list of your closest locations, validate your customer's address and schedule home delivery.
Control your sales funnel
Manage the entire sales process of your commercial team and Immediately access management reports and complete data.
Steer conversations
Your entire team connected on the same platform so they can manage all messages in one place and in an automated way.
Integrations via API
This allows us to consume a service and then use the information in automated processes with a virtual assistant.
Our Architecture
Laraigo It is deployed on a Cloud platform in a high availability environment with coverage in multiple areas such as North and South America, Europe, Asia and Australia, for its various components.
This platform combines platform-as-a-service (PaaS) and infrastructure-as-a-service (IaaS) offerings to provide an integrated and efficient experience. Deployed in globally distributed data centers, deployed solutions are activated quickly and offer reliable and secure performance.
High standards of security and compliance
Laraigo uses advanced solutions that enable higher levels of compliance, security and management, relying on proven architectural patterns and rapid delivery methods to run critical workloads.
OpenAI/Whisper
Service for processing voice to text (STT/ASR). Allows audio messages to be processed by Laraigo. Once converted to text, these messages can be answered within an automated flow (Chatbot) or can be viewed by the application users (advisors, supervisors).
watsonx Assistant
AI service for natural language processing. Laraigo uses this service to detect user intentions, which can trigger automated actions or responses in the different communication channels where it is used.
Meta Llama 3
LLM type AI service. Used to analyse conversations between clients and advisors. They help improve the conversation experience with our virtual assistants together with watsonx Assistant.
External Services
Laraigo has the ability to integrate with any platform for the exchange of information of all kinds (such as ERP, CRM, e-Commerce, among others). In addition, it can be integrated in a customized and tailored way, which can be developed by the professional services team.
Mobile App
Laraigo has mobile applications for advisors and supervisors. These applications allow users to maintain communication with clients without having to be connected from a web browser on a workstation.
Voximplant
Service used for real-time voice communication. Whether for telephone calls using Voice over IP or the public network (PSTN). It also allows for managing communications locally (between Laraigo users). It also enables the use of voicebots with Laraigo.