WhatsApp, Facebook, Messenger, Instagram, ChatWeb, Phone calls and much more. With Laraigo you can handle all your communications in a unified way, achieving 360° management of your clients.
Automate customer service, send mass message campaigns and visualize all conversations with your customers generated from WhatsApp. We take care of the integration.
Send important notifications to your users one by one or massively to a list of customers through multiple communication channels.
With Laraigo Omnichannel CRM, you will unify the communication between your company and customers in a single platform.
You will achieve a holistic view of the interactions with your customers in real time and thus, improve the experience and relationship with your users, making them more profitable and lasting.
All your channels attended by multiple agents from a single platform.
Virtual assistants attending all your conversations in real time and for as long as you need them.
Bots and humans working together, transfer conversations from a Bot to a human and vice versa whenever you want.
Virtual Assistants are revolutionizing the way we interact with our customers.
With Laraigo Omnichannel CRM you can generate Bots with basic or complex service flows and even add Artificial Intelligence with the ability to learn and adapt to the needs of your company and customers.
Immediate responses in real time and around the clock (24/7).
Give the voice and tone of your brand to your conversations with response standards that your company chooses.
Integration with proprietary systems that allow you to provide accurate information and personalize responses to your customers.
Laraigo Omnichannel CRM allows you to centralize and organize your customer and user data in a single platform, ensuring that your entire team has access to the same information.
This way, you will be able to increase the potential of your commercial opportunities and improve the service and experience of all your customers.
Get to know your users. Access their historical data, their purchases, their experiences and more.
Automate actions for your contacts. Generate notifications, schedule meetings or appointments and more.
Your contact/customer/prospect always at your disposal. Their data will always be available and secure in the Laraigo cloud.
With Laraigo Omnichannel CRM, you will unify the communication between your company and customers in a single platform.
You will achieve a holistic view of the interactions with your customers in real time and thus, improve the experience and relationship with your users, making them more profitable and lasting.
All your channels attended by multiple agents from a single platform.
Virtual assistants attending all your conversations in real time and for as long as you need them.
Bots and humans working together, transfer conversations from a Bot to a human and vice versa whenever you want.
Virtual Assistants are revolutionizing the way we interact with our customers.
With Laraigo Omnichannel CRM you can generate Bots with basic or complex service flows and even add Artificial Intelligence with the ability to learn and adapt to the needs of your company and customers.
Immediate responses in real time and around the clock (24/7).
Give the voice and tone of your brand to your conversations with response standards that your company chooses.
Integration with proprietary systems that allow you to provide accurate information and personalize responses to your customers.
Laraigo Omnichannel CRM allows you to centralize and organize your customer and user data in a single platform, ensuring that your entire team has access to the same information.
This way, you will be able to increase the potential of your commercial opportunities and improve the service and experience of all your customers.
Get to know your users. Access their historical data, their purchases, their experiences and more.
Automate actions for your contacts. Generate notifications, schedule meetings or appointments and more.
Your contact/customer/prospect always at your disposal. Their data will always be available and secure in the Laraigo cloud.
With Laraigo Omnichannel CRM you can handle all your customers queries with multiple agents connected through the same WhatsApp number.
In addition, you can view all conversations made by your Bot or Human Agents in real time.
Automatic distribution of conversations (customer service tickets).
Generation of time and quality of service reports by advisor.
Referral and assignment of conversations by group of specialized agents.
With Laraigo Omnichannel CRM you can integrate your product catalogs to WhatsApp so that your customers can see your offer, select the product they want to buy, view it in a shopping cart and order it without leaving WhatsApp.
Integrates payment methods.
Generation of purchase orders.
Geolocation functions with Google Maps to guarantee your shipments.
Electronic Invoice Generation(*).
(*) Función válida son en Perú
With Laraigo Omnichannel CRM you can set up a Virtual Assistant with 24/7 automated attention in your business WhatsApp.
In addition, you will be able to offer a better experience for your users, using interactive buttons and menus in the flows of your ChatBots so that your customers have a better experience with your brand.
Easy and intuitive ChatBots designer.
Multimedia content.
Artifcial Intelligence.
With Laraigo Omnichannel CRM you can handle all your customers queries with multiple agents connected through the same WhatsApp number.
In addition, you can view all conversations made by your Bot or Human Agents in real time.
Automatic distribution of conversations (customer service tickets).
Generation of time and quality of service reports by advisor.
Referral and assignment of conversations by group of specialized agents.
With Laraigo Omnichannel CRM you can integrate your product catalogs to WhatsApp so that your customers can see your offer, select the product they want to buy, view it in a shopping cart and order it without leaving WhatsApp.
Integrates payment methods.
Generation of purchase orders.
Geolocation functions with Google Maps to guarantee your shipments.
Electronic Invoice Generation(*).
(*) Función válida son en Perú
With Laraigo Omnichannel CRM you can set up a Virtual Assistant with 24/7 automated attention in your business WhatsApp.
In addition, you will be able to offer a better experience for your users, using interactive buttons and menus in the flows of your ChatBots so that your customers have a better experience with your brand.
Easy and intuitive ChatBots designer.
Multimedia content.
Artifcial Intelligence.
With Laraigo Omnichannel CRM you can improve the efficiency of your campaigns.Schedule messages to notify your customers about your offers, pending payments and even initiate automated sales and collection flows through the digital channels they prefer.
Schedule text notification messages (WhatsApp, e-mail, SMS, etc) and phone calls.
Check in real time the status of sent messages (sent, received and answered).
Integration with internal systems to customize collection.
With Laraigo Omnichannel CRM you can notify your customers about the status of their purchases through the communication channel they prefer and even communicate special offers or launches.
This way you will be able to keep your users informed, improve their shopping experience and gain trust for your brand.
Notify the tracking of your deliveries.
Send satisfaction surveys.
Segment your campaigns and send personalized offers.
With Laraigo Omnichannel CRM you can program the sending of reminders or alerts to different customer lists to keep them informed and ensure the flow of your processes or services such as renewal dates, attendance to scheduled appointments, rescheduling agendas or even send them templates of greetings for special dates.
Customize notifications by segmenting various parameters of your users.
Send reminders simultaneously through different communication channels.
Generate a connection with your customers.
With Laraigo Omnichannel CRM you can improve the efficiency of your campaigns.Schedule messages to notify your customers about your offers, pending payments and even initiate automated sales and collection flows through the digital channels they prefer.
Schedule text notification messages (WhatsApp, e-mail, SMS, etc) and phone calls.
Check in real time the status of sent messages (sent, received and answered).
Integration with internal systems to customize collection.
With Laraigo Omnichannel CRM you can notify your customers about the status of their purchases through the communication channel they prefer and even communicate special offers or launches.
This way you will be able to keep your users informed, improve their shopping experience and gain trust for your brand.
Notify the tracking of your deliveries.
Send satisfaction surveys.
Segment your campaigns and send personalized offers.
With Laraigo Omnichannel CRM you can program the sending of reminders or alerts to different customer lists to keep them informed and ensure the flow of your processes or services such as renewal dates, attendance to scheduled appointments, rescheduling agendas or even send them templates of greetings for special dates.
Customize notifications by segmenting various parameters of your users.
Send reminders simultaneously through different communication channels.
Generate a connection with your customers.
EMPIEZA HOY MISMO CON LA EXPERIENCIA OMNICANAL
QUE SOLO CONSEGUIRÁS EN LARAGO
