Laraigo

Platforma
All your communication channels in a single 100% cloud Omnichannel CRM.

WhatsApp, Facebook, Messenger, Instagram, ChatWeb, Phone calls and much more. With Laraigo you can handle all your communications in a unified way, achieving 360° management of your clients.

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Laraigo Omnichannel CRM + WhatsApp

Automate customer service, send mass message campaigns and visualize all conversations with your customers generated from WhatsApp. We take care of the integration.

Chatbot
Laraigo Notifications

Send important notifications to your users one by one or massively to a list of customers through multiple communication channels.

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OMNICHANNEL crm 100% Cloud

Laraigo Omnichannel CRM is a 100% cloud-based solution that is based on 3 fundamental pillars of the new generation of customer management platforms.
Omnichannel, automation and data centralization.

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Omnichannel


With Laraigo Omnichannel CRM, you will unify the communication between your company and customers in a single platform.

You will achieve a holistic view of the interactions with your customers in real time and thus, improve the experience and relationship with your users, making them more profitable and lasting.


All your channels attended by multiple agents from a single platform.

Virtual assistants attending all your conversations in real time and for as long as you need them.

Bots and humans working together, transfer conversations from a Bot to a human and vice versa whenever you want.

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Automation


Virtual Assistants are revolutionizing the way we interact with our customers.

With Laraigo Omnichannel CRM you can generate Bots with basic or complex service flows and even add Artificial Intelligence with the ability to learn and adapt to the needs of your company and customers.


Immediate responses in real time and around the clock (24/7).

Give the voice and tone of your brand to your conversations with response standards that your company chooses.

Integration with proprietary systems that allow you to provide accurate information and personalize responses to your customers.

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Data Centralization


Laraigo Omnichannel CRM allows you to centralize and organize your customer and user data in a single platform, ensuring that your entire team has access to the same information.

This way, you will be able to increase the potential of your commercial opportunities and improve the service and experience of all your customers.


Get to know your users. Access their historical data, their purchases, their experiences and more.

Automate actions for your contacts. Generate notifications, schedule meetings or appointments and more.

Your contact/customer/prospect always at your disposal. Their data will always be available and secure in the Laraigo cloud.

LARAIGO OMNICHANNEL CRM + WhatsApp

With Laraigo Omnichannel CRM you can unify the attention of your sales, customer service, human resources and other teams through a single WhatsApp number; you can also automate your conversations and visualize the management of your agents in a unified view.

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Main benefits of using WhatsApp with Laraigo

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Multi-Agent
Attention


With Laraigo Omnichannel CRM you can handle all your customers queries with multiple agents connected through the same WhatsApp number.

In addition, you can view all conversations made by your Bot or Human Agents in real time.


Automatic distribution of conversations (customer service tickets).

Generation of time and quality of service reports by advisor.

Referral and assignment of conversations by group of specialized agents.

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Laraigo
WhatsApp Commerce


With Laraigo Omnichannel CRM you can integrate your product catalogs to WhatsApp so that your customers can see your offer, select the product they want to buy, view it in a shopping cart and order it without leaving WhatsApp.


Integrates payment methods.

Generation of purchase orders.

Geolocation functions with Google Maps to guarantee your shipments.

Electronic Invoice Generation(*).

(*) Función válida son en Perú

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Enriched
Response Automation

With Laraigo Omnichannel CRM you can set up a Virtual Assistant with 24/7 automated attention in your business WhatsApp.

In addition, you will be able to offer a better experience for your users, using interactive buttons and menus in the flows of your ChatBots so that your customers have a better experience with your brand.


Easy and intuitive ChatBots designer.

Multimedia content.

Artifcial Intelligence.

Laraigo NotificationS

Laraigo Omnichannel CRM is the solution you need to schedule and send mass messaging campaigns via WhatsApp, email, SMS, phone calls, among others.

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How can you take advantage of Laraigo Notification?

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Campaign Notification


With Laraigo Omnichannel CRM you can improve the efficiency of your campaigns.Schedule messages to notify your customers about your offers, pending payments and even initiate automated sales and collection flows through the digital channels they prefer.


Schedule text notification messages (WhatsApp, e-mail, SMS, etc) and phone calls.

Check in real time the status of sent messages (sent, received and answered).

Integration with internal systems to customize collection.

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E-commerce


With Laraigo Omnichannel CRM you can notify your customers about the status of their purchases through the communication channel they prefer and even communicate special offers or launches.

This way you will be able to keep your users informed, improve their shopping experience and gain trust for your brand.


Notify the tracking of your deliveries.

Send satisfaction surveys.

Segment your campaigns and send personalized offers.

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Reminder
Automation


With Laraigo Omnichannel CRM you can program the sending of reminders or alerts to different customer lists to keep them informed and ensure the flow of your processes or services such as renewal dates, attendance to scheduled appointments, rescheduling agendas or even send them templates of greetings for special dates.


Customize notifications by segmenting various parameters of your users.

Send reminders simultaneously through different communication channels.

Generate a connection with your customers.

Ellos YA CONFIAN
EN NOSOTROS
EMPIEZA HOY MISMO CON LA EXPERIENCIA OMNICANAL
QUE SOLO CONSEGUIRAS EN LARAGO
Ellos YA CONFIAN
EN NOSOTROS

EMPIEZA HOY MISMO CON LA EXPERIENCIA OMNICANAL
QUE SOLO CONSEGUIRÁS EN LARAGO


THEY ALREADY TRUST US
Start your omnichannel strategy today with Laraigo Omnichannel CRM