Our Features
Get to know the full potential of Laraigo! We present the functionalities of the platform that will revolutionize your business.
Omnichannel
Connect all your communication channels and provide a homogeneous experience to all your customers.
Automation
Immediate response, 24/7 attention, process automation, workload reduction.
Data centralization
Analyze conversations with your customers regardless of the channel through which they contact you and get to know them better.
Generative Artificial Intelligence
Integrate the LLM of your choice, ChatGPT, LLaMA2, Mistral and more...
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
IBM watsonx assistant
Create conversational virtual assistants that solve specific use cases.
IBM watsonx.ai
It is a next-generation enterprise studio for AI creators to train, validate, tune and deploy AI models.
IBM watsonx.data
Take data analytics to levels that only artificial intelligence can take you.
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
IBM watsonx.governance
Govern generative AI models built on watsonx.ai as well as those from third-party platforms, including Amazon Bedrock, Microsoft Azure, and Open AI.
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
Audio to text conversion
With Whisper by Open AI, interpret audio in your conversations regardless of the language.
Send campaigns, offers and promotions
Schedule campaigns via WhatsApp, email, calls, SMS, etc. Notify clients about offers, payment commitments, etc.
Integrate your Facebook catalog with WhatsApp
Power up your WhatsApp with the “view items” features, which will display your Facebook catalog and activate the WhatsApp shopping cart.
Includes Google Maps features
Allow your customers to share their location to show them your closest stores and/or facilitate delivery.
Power WhatsApp as a sales channel
Customize your sales flow according to your customers' preferences.
Integrate your payment gateway
Make it easy for your customers to pay online with the card of their choice, such as Visa, MasterCard, American Express, Diners, or the card of their choice.
Generate electronic invoices and receipts
Finish your sales process by generating an official electronic ticket or invoice to send to your clients for each transaction.
Appointment scheduling
Automate your scheduling and schedule reminders and alerts to ensure your meetings are successful.
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
Manage your opportunities
Track your opportunities from start to finish. Schedule contact actions to avoid losing any sales.
Control your sales funnel
Resume your sales opportunities according to the purchasing phase your client is in.
Route conversations to your team of agents
Your entire team connected so they can interact with customers from all your channels.
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
Organize the tasks of your work team
Assign tasks to members of your sales or service team, automate follow-up actions or schedule notifications.
Integrate with any external system via API
We integrate with internal and external systems, via API. This allows us to consume a service to use the information in automated processes, with a virtual assistant.
Connect your database to your conversations
Load data into Laraigo using tables in XML or CSV so that the virtual assistant can use this information and generate automatic responses.
- Customize notifications segmented various parameters of your users.
- Send reminders simultaneously through different communication channels.
- Generate connection with your clients
Power these solutions with AI
You will be able to enhance Laraigo's functionalities with Artificial Intelligence such as IBM Watson, Open AI, LLaMA2, RASA, Google AI, Azure AI, which will allow you to increase the communication flow of your virtual assistant through a natural and personalized language. You can also include image and audio recognition, machine learning and a wide range of commercial and strategic applications.
Integrate any channel, system or payment gateway to your CRM
With Laraigo you can integrate any of your business platforms (ERP, payment gateway, META channels and others). We can custom integrate with any external or company service.
