WhatsApp Template Message (WTM) are the types of outgoing messages so that our clients can proactively communicate with their target audience through the use of predefined templates.
In Laraigo you can create communication templates according to each channel, if you choose WhatsApp type, you have the option to enter the N-WTM subtype, in which case these templates can be used in specific notification flows, that is, it allows the sending of a WhatsApp message, of any allowed type, expecting a single response from the user and this is not considered as MAC.
K50 bag
$2,000/year 50,000 WTMs $0.05 WTM additional
K200 bag
$6,000/year 200,000 WTMs $0.04 WTM additional
K800 Bag
$16,000/year 800,000 WTMs $0.03 WTM additional
2MM bag
$30,000/year 2,000,000 WTMs $0.02 WTM additional
WTM Bags: WhatsApp has costs per message type and country, these costs are not included in the bags.
The concept of MAC (for its acronym in English Monthly Active Contact), means unique active contacts per month and refers to the fact that users who contact your company or business can do so from any communication channel as many times as they wish during the period. the current calendar month, this saves additional costs.
For example, if a user wrote through any of the channels during the month of January, but did not write again in the month of February, they would only be considered an active contact in the month of January. Likewise, if the user writes several times during the month of January, it will be considered as a single active contact per month (MAC).
Considerations:
I. Todos los planes cuentan con soporte técnico estándar, dependiendo del tipo de plan de soporte que se requiera, tendrá un costo adicional.
II. Si el cliente desea utilizar sus propios servicios de IA podrá emplear los módulos especializados y habilitados para poder configurar la integración.
III. Cualquier servicio externo que el cliente desee consumir no está incluido dentro del costo del plan, por ejemplo, mensajes de WhatsApp Meta, tampoco incluye HSMs salientes, minutos de telefonía, integración SIP Trunk, uso de plataforma Voximplant (VoiceBot), envío de SMS, correo electrónico, uso de las APIs de X (Twitter), Tiktok, entre otros. Así mismo, Laraigo no se hace responsable de cambios en los planes tarifarios de terceros.
IV. Laraigo offers the integration of a WhatsApp number in any of its plans. Please note that the number must be provided by the client, and the number must be hosted in the client's Facebook business account. If the client requires an additional WhatsApp number, this will cost an additional $10 dollars per month.
Texto entrante, Texto saliente, Respuestas aproximadas a 50,000 consultas.
Imagen entrante, Texto saliente, Respuestas aproximadas a 10,000 consultas.
Audio entrante, Texto saliente, Respuestas aproximadas a 10,000 consultas.
Texto entrante, Texto saliente a partir de una librería de documentos personalizados con información propia (RAG), consultar. La estimación de tokens dependerá del tamaño y formato de los documentos.
Audio entrante, Audio saliente, no incluido, solicitar un plan personalizado.