WhatsApp Template Message (WTM) are the types of outgoing messages so that our clients can proactively communicate with their target audience through the use of predefined templates.
In Laraigo you can create communication templates according to each channel, if you choose WhatsApp type, you have the option to enter the N-WTM subtype, in which case these templates can be used in specific notification flows, that is, it allows the sending of a WhatsApp message, of any allowed type, expecting a single response from the user and this is not considered as MAC.
K50 bag
$2,000/year 50,000 WTMs $0.05 WTM additional
K200 bag
$6,000/year 200,000 WTMs $0.04 WTM additional
K800 Bag
$16,000/year 800,000 WTMs $0.03 WTM additional
2MM bag
$30,000/year 2,000,000 WTMs $0.02 WTM additional
WTM Bags: WhatsApp has costs per message type and country, these costs are not included in the bags.
The concept of MAC (for its acronym in English Monthly Active Contact), means unique active contacts per month and refers to the fact that users who contact your company or business can do so from any communication channel as many times as they wish during the period. the current calendar month, this saves additional costs.
For example, if a user wrote through any of the channels during the month of January, but did not write again in the month of February, they would only be considered an active contact in the month of January. Likewise, if the user writes several times during the month of January, it will be considered as a single active contact per month (MAC).
Considerations:
I. All plans include standard technical support, depending on the type of support plan required, there will be an additional cost.
II. If the client wishes to use their own AI services, they may use specialized and enabled modules to configure the integration.
III. Any external service that the customer wishes to consume is not included in the cost of the plan, for example, WhatsApp Meta messages, nor does it include outgoing HSMs, telephone minutes, SIP Trunk integration, use of the Voximplant platform (VoiceBot), sending SMS, email, use of the X APIs (Twitter), Tiktok, among others. Likewise, Laraigo is not responsible for changes in third-party rate plans.
IV. Laraigo offers the integration of a WhatsApp number in any of its plans. Please note that the number must be provided by the client, and the number must be hosted in the client's Facebook business account. If the client requires an additional WhatsApp number, this will cost an additional $10 dollars per month.
Incoming Text, Outgoing Text, Approximate Responses to 50,000 Queries.
Incoming image, Outgoing text, Approximate responses to 10,000 queries.
Incoming Audio, Outgoing Text, Approximate responses to 10,000 queries.
Incoming text, Outgoing text from a library of custom documents with your own information (RAG), consult. The estimate of tokens will depend on the size and format of the documents.
Incoming audio, Outgoing audio, not included, request a custom plan.