Laraigo Integration Services & Automation with AI (LISA.AI)

LISA.AI allows you to add automation capabilities with Artificial Intelligence services to flows that interact with external and business systems in a simple and secure way. It allows you to integrate communication channels with any service or business application.

Benefits

Simplified integration with communication channels and social networks

WhatsApp, Facebook, Instagram, TikTok, Twitter, LinkedIn, Telegram, Messenger, YouTube, Google Business, Web Chat, Email, Forms, Voice (telephony), SMS, SDK (IoS, Android), MS Teams, Blogger, Workplace).

Integrations Manager

Configure connectors for any of your business platforms (ERP, CRM, Payment Gateway, Marketing, Omnichannel, RPA and others) using REST API. Custom integrations with any external or company service. These APIs can be used in any automation process or tasks scheduled on our platform.

Automation tools:

Artificial intelligence:

Image recognition: Service to automatically identify and analyze objects, patterns or features in digital images, thanks to computer vision algorithms.
Speech recognition (Whisper and others): Voice recognition technology that allows you to convert human speech into written text automatically.
Text to Speech: It allows you to convert written text into synthesized speech automatically, allowing computers and electronic devices to interact verbally with users.
OCR: Converts images and printed documents into editable digital text, simplifying the extraction and manipulation of printed content through electronic means.
Geolocation: Allows you to use services such as Google Maps in automated flows to provide information based on the location of customers or stores.
Large Language Models: Incorporation of large-scale language models, such as ChatGPT from OpenAI and LLaMA 2 from Meta (ex Facebook), which enable advanced text processing tasks. These models are capable of performing machine translation, generating coherent text, and providing accurate contextual responses, significantly boosting artificial intelligence in natural language processing.

There are several popular foundational models, such as BERT, USE (Universal Sentence Encoder), T5 and RoBERTa developed by large companies such as Google and Facebook.

The two most recent foundational models that are in full swing are GPT-3 and BLOOM:

GPT-3: It is a foundational NLP model developed by OpenAI in 2020 (latest version 3.5 in 2023 trained with a set of more than 175 billion variables). A chatbot has recently been launched on this foundational model called ChatGPT which at this time does not allow customization or adaptation to a business. It offers general answers (trained with information until the end of 2021), but it is planned that it can be trained in future versions.

GPT-3 is accessible through subscription, either directly by API consumption or via integration with Azure Open AI, since since July 2019 Microsoft Corp. and OpenAI have a alliance to extend the capabilities of Microsoft Azure in large-scale AI systems.

BLOOM: Created by a group of scientists in 2022, it is presented as an alternative to GPT-3 as it is a free NLP foundational model for all those who want to build adaptations from it.
Business Artificial Intelligence Services: IBM Watson, Google AI, Azure AI and other enterprise platforms available for use in natural language processing, image recognition, machine learning and a wide range of business and strategic applications. These industry-leading solutions enable businesses to take full advantage of AI to automate processes, make informed, data-driven decisions, improve customer experience, and gain competitive advantages in an increasingly digital business environment.