Learn how our platform has helped our clients
Learn about the success story of Claro Peru, who has achieved great results thanks to the implementation of Laraigo as a digital solution in its operations, optimizing the management of the sales and customer service process through its digital channels.
Thanks to the implementation of Laraigo in Claro Perú, the management of sales and customer service operations was optimized through its digital channels.
+35%
sales
By Whatsapp
*Compared to the previous year without using Laraigo
+42%
traffic
in the channels CLEAR WhatsApp
*Compared to the previous year without using Laraigo
23%
Decrease in attention times
99.9%
reliability
In analysis and results of daily operations
*Thanks to the implementation of Dashboard, funnel and custom reports
+ Speed
Improvement in project delivery times with agile methodologies
*Over the previous year
without using Laraigo
Meet the virtual assistant of the Claro Perú Store!
You can:
- Learn everything about Claro products/services.
- Access the product catalog.
Buy through payment platforms without leaving WhatsApp.
Schedule shipments and much more.
Or enter https://www.tiendaclaro.pe/
Other success stories
Luz del Sur is one of the main energy distribution companies in Peru, serving more than 1.3 million customers.
We are integrated into Luz del Sur systems so that its clients can access information about their services:
- Download invoices.
- Know outstanding debt.
- Report breakdowns and more.
+11k
From contacts
unique per month
+15k
Conversations
a month
Our numbers also tell a story
+50MM
Active users
a month
+2MM
Messages sent from Laraigo, up to date
+10MM
Interactions through Laraigo, per day
+250k
Messaging notifications opened by day
+10k
Managers connected simultaneously in Laraigo, per day
TMO
Advisor 40 minutes
%
Increase in sales
%
Reduction of advisors