What is the difference between a Chatbot and a virtual assistant?
Currently, chatbots or virtual assistants have become essential tools to improve the interaction between companies and their customers. Although…
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We have a strategic ally in Colombia: ePayco. Live a comprehensive shopping experience now!
En la era digital, la comodidad y la seguridad son aspectos fundamentales a la hora de realizar pagos. Por eso, nos hemos unido con ePayco,…
Spam Call Elimination: A New Protection for Consumers
En Perú el Congreso ha aprobado por unanimidad una legislación destinada a poner fin a las molestas llamadas y mensajes spam que afectan a millones…
How to personalize your customer's experience with real-time information?
Companies face the challenge of offering personalized experiences that make a difference. The key to achieving this lies in harnessing the power of…
How to use a CRM strategically to retain your customers and not let them go to the competition!
In a highly competitive business world, retaining customers and building loyalty is more important than ever. Therefore, maintaining a solid customer base…
The role of women in the technology industry A fundamental role!
The presence and contribution of women in the technology industry has not only been significant, but vital for its evolution and progress. At…
Are you overwhelmed with messages on Black Friday? Laraigo and generative artificial intelligence can be your best allies
Black Friday represents a challenge for businesses, marked by a significant increase in demand and an avalanche of messages from customers…
Sell more and build loyalty with WhatsApp Business API and a CRM
Nowadays, efficient customer management is essential for the success of any business. Have tools that allow us to maintain communication…
Benefits of using an Omnichannel CRM for sales
Digitalization has made us highly competitive, therefore, it is crucial that brands adopt effective sales strategies to stay ahead of the...
Advantages of Using an Omnichannel CRM
CRM (Customer Relationship Management) systems have become vital tools to manage customer relationships and improve the efficiency of…