Columbia Institute is a higher education program in the travel, hospitality, haute cuisine, language and technology industries, offering quality and excellence in all its courses. Thanks to Laraigo, it has managed to connect with students and graduates, achieving more effective and accessible communication, optimizing its response times and improving the customer service experience.
The Columbia Institute's virtual assistant on WhatsApp has several functions, including:
- Filter users among students, graduates and interested parties.
- Access relevant information about students and graduates using their ID.
- Provide detailed information on different courses and careers.
- Refer to an executive for more information or a call back.
