You have probably seen some changes in your WhatsApp, Facebook, Instagram, or Messenger, and with that change we mean a little blue circle located at the top of your search engine, which means that you would already have Meta AI installed, one…
In the digital age, convenience and security are key aspects when making payments. That is why we have teamed up with ePayco, the leading payment gateway in Colombia, which has become the preferred option…
In Peru, Congress has unanimously approved legislation aimed at putting an end to annoying spam calls and messages that affect millions of users in the country. The measure, promoted by the Consumer Protection Commission…
Currently, chatbots or virtual assistants have become essential tools to improve the interaction between companies and their customers. Although these terms are often used interchangeably, they present fundamental differences in terms of functionality, complexity...
Companies face the challenge of offering personalized experiences that make a difference. The key to achieving this lies in harnessing the power of real-time information, an invaluable resource that allows you to fully understand your…
In a highly competitive business world, retaining customers and building loyalty is more important than ever. Therefore, maintaining a strong customer base is key to the long-term success of any company. And a fundamental tool…
The presence and contribution of women in the technology industry has not only been significant, but vital for its evolution and progress. Over time, women have played fundamental roles in the development of technological advances…
Black Friday represents a challenge for businesses, marked by a significant increase in demand and an avalanche of customer messages that can overwhelm any messaging application. Missing important details and compromising the customer experience…
Nowadays, efficient customer management is essential for the success of any business. Having tools that allow us to maintain effective and personalized communication with our clients has become a priority. In this sense,…
Digitalization has made us highly competitive, therefore, it is crucial for brands to adopt effective sales strategies to stay ahead of the competition. One of the most powerful tools to achieve this is an omnichannel CRM (Customer…
